GET tickets/{ticketId}
Retrieves a Ticket with the specified TicketId
Request Information
URI Parameters
| Name | Description | Type | Additional information |
|---|---|---|---|
| ticketId | System.Int32 | Required |
Body Parameters
None
Response Information
Resource Description
Ticket
Epic.Customer.Api.ResponseModels.MappingFromDbEntities.TicketWithDetailsWithAttachemnts| Name | Description | Type | Additional information |
|---|---|---|---|
| Details | System.Collections.Generic.List`1[Epic.Customer.Api.ResponseModels.MappingFromDbEntities.TicketDetailWithAttachment] | None | |
| CompanyID | System.Int32 | None | |
| TicketID | System.Int32 | None | |
| CustomerID | System.Int32 | None | |
| OwnerID | System.Int32 | None | |
| Subject | System.String | None | |
| TicketStatusTy | System.Int32 | None | |
| TicketTy | System.Int32 | None | |
| TicketCategoryTy | System.Int32 | None | |
| TicketPriorityTy | System.Int32 | None | |
| EntryDate | System.DateTime | None | |
| ProjectedDate | System.DateTime | None | |
| ProjectedHours | System.Decimal | None | |
| ContactEmail | System.String | None | |
| ContactName | System.String | None | |
| ContactPhone | System.String | None | |
| TicketBillingTy | System.Int32 | None | |
| OrderID | System.Int32 | None | |
| ActivityDate | System.DateTime | None | |
| LastTicketDetailSourceTy | System.Int32 | None | |
| WorkPriority | System.Int32 | None | |
| WorkHoursTotal | System.Decimal | None | |
| WarningMessage | System.String | None | |
| IsWarningActive | System.Boolean | None | |
| IsHot | System.Boolean | None |